Privacy Policy

 

This privacy policy explains what information we may collect about you, how we use it and the steps we take to ensure that it is kept safe. 

Rostron & Edwards does not give out or sell personal information of any sort, including email addresses of any persons who contact us or who register on our website. We do not share our mailing list with anyone.

Information submitted through the ordering process or enquiry facilities will not be used for mailing purposes without the permission of the customer.

Please note that our website my contain links to third party websites / digital platforms which are provided for your convenience. We are responsible for the privacy and security of our own website / digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.

 

Security of information

We take the security of your personal information very seriously. We have security procedures in place to protect our paper based systems and our computerised databases.

We will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. 

 

Information we collect and what we use it for

All information that we collect about you will be recorded, used and protected by us in accordance with applicable data protection legistration. We use your data for the following purposes:

To administer and provide products and services you request or have expressed an interest in.

To enable us to administer any offers/promotions which you enter into.

To communicate with you in the event that any item / items you have ordered are unavailable.

For record keeping purposes. 

To track your activity on our digital platforms.

To carry out market research so that we can improve the items and services that we provide.

To personalise and improve your experience on our digital platforms.

To personalise and / tailor any communications that we may send you.

When we provide you will products or services we may collect and store your personal informatiom that you provide us with. We may, for example, keep a record of your name, address, email address, telephone number and, or Company name.

When you interact with our digital platforms, we may automatically collect the following information about your visit. This is primarily to help us better understand how customers use our digital platforms to enable us to create better content and more relevant communications:

How you have reached our digital platform and the internet protocol (IP) address you have used.

Your browser type, versions and plug ins, and your operating system.

Your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page, and other interaction information.

What content you like or share.

Your subscription status.

Information collected in any forms you complete.

 

No credit card information is stored on the server hosting our website.

 

How to contact us about your personal data or this privacy policy

If you have any questions about this privacy policy or about your personal data, please email us at info@rostronandedwards.com or write to us at the following address:

Rostron & Edwards, The Grove, Hope Bagot, Ludlow, Shropshire, SY8 3AQ.

 

Cookie Policy

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